Plans and help
Plans and billing
What each plan includes, and how billing works.
Each plan sets how many ghost keys, requests a month, team members and API tokens an account has, and how far back activity and the audit log go. See the pricing page for the numbers. Billing in the dashboard shows this month's usage.
- Requests are those Vallkey forwards to a provider. Blocked requests are not counted, so a leaked key cannot use up your plan. The count restarts on the first day of each month, UTC.
- Going over never stops a paid account: you get an email at 80% and 100%. A Free account keeps working up to twice its limit, then its requests are refused with
quota_exceededuntil the next month or an upgrade. - Moving to a smaller plan deletes nothing. Keys, members and rules you have keep working; you only cannot add more than the new plan allows. Address limits, country limits and auto-kill a key already has stay in force and can be removed, but not added or changed, on Free.
- Payments are handled by Paddle.com, our merchant of record, which adds sales tax or VAT and sends invoices. Open Billing for invoices, your card, the details invoices show, and cancelling.
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